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Products

Filters

  • What is the Filter Life for each unit?
  • Can the AquaTru filter remove microplastics from my water?
  • Which Filters Do You Need for Your Under Sink Water Purifier?
  • ▶️Which Filters Do You Need for Your Classic/Smart Countertop Water Purifier?
  • ▶️Which Filters Do You Need for Your Carafe Countertop Water Purifier?
  • How To replace the RO Filter
See all 30 articles

Best Practices & General Information

  • How to enable Location permissions on iOS
  • How to onboard an AquaTru Smart unit
  • How to order replacement filters through the AquaTru App
  • How to reset filter life in the AquaTru App
  • How to share your AquaTru Smart device with another user
  • Issue: AquaTru network is not showing up on phone
See all 21 articles

Accessories

  • Are the stainless steel bottles lead-free?
  • What is the tank capacity of AquaTru?
  • AquaTru Carafe Sliding Tray Manual
  • Where can I buy AquaTru Descaling Kits?
  • Can I purchase extra clean water pitchers?
  • Are the Stainless Steel Water Bottles insulated?
See all 11 articles

Product Care

  • How to Use the Descaling Powder
  • Where can I find the owner's manual?
  • How do I descale my AquaTru Classic or AquaTru Classic Smart?
  • How do I reset my change filter indicator light(s)?
  • How often do I need to change my filters?
  • How often do I need to wash my water tanks?
See all 7 articles
AquaTru

We believe better health starts with clean, pure water. That’s why we create water purifiers that make it easy to enjoy safer, great-tasting water at home, while helping reduce single-use plastic waste.

AquaTru is part of the Ideal Living family, united by a mission to improve health and quality of life.

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