Do you have a trial period or money back guarantee?

AquaTru offers a reassuring 30-Day Money Back Guarantee, allowing you to experience the transformative effects of their product in the comfort of your own home. You have a full month to test out AquaTru and see for yourself the significant difference it can make in your daily life. Should you find that it does not meet your expectations or if you simply do not love it as much as you thought you would, the process for returning it is straightforward.

To initiate a return, all you need to do is reach out to us. We make it easy for you to receive a refund of the purchase price, minus shipping and handling costs. There are no complicated requirements or lengthy forms to fill out—it's a hassle-free process, and we ask no questions about your decision. Your satisfaction is our priority, and we want you to feel confident in your purchase.

AquaTru – Return Policy

We keep returns simple and transparent. Here’s exactly how it works:

When returns are FREE

You won’t pay anything if the issue is on our side:

1. Defective or not working properly
2. Arrived damaged
3. Wrong item received
4. Delivery or fulfillment issue

👉 We send you a prepaid return label at no cost

👉 You get a full refund or replacement

When return shipping applies

If you’re returning it for personal reasons:

1. Changed your mind
2. Didn’t like it
3. No longer need it
4. Ordered the wrong item

👉 We still make it easy:

We provide the return label, and shipping is deducted from your refund

30-Day Money Back Guarantee

1. You have 30 days from delivery to return
2. Refund is processed once the return is in transit

Replacements

1. Defective or damaged → free replacement or full refund
2. Missing/broken parts → we send replacements fast

Need help?

We’ll guide you through the process — no need to figure anything out on your own. We encourage you to get in touch with our dedicated customer service team. You can reach us at 800-220-6570, where our representatives are ready to assist you with any inquiries or support you may need. Your happiness with our product is of utmost importance to us, and we are here to help ensure that you have a positive experience.